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    QUESTIONS & ANSWERS

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    • I need to cut the line to fit where I want the clothesline to go. How do I go about this without ruining it?

      With this item you are able to lock the string at your desired length by wrapping it around the “lock” tab on the bottom, so there should be no need to cut the line. That is one of the advantages of the retractable aspect of the clothesline.  If need be, you can pull the string through the attachment hook to the desired length and retie the knot large enough so it won’t slip through.

      If you have any additional questions, please contact our customer service department at 877.242.2636 and ask for Ericka or Stephanie.

      Thank you.