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    QUESTIONS & ANSWERS

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    • Just bought this product of yours KCH-06076 from Amazon.ca. After inspecting it out of the box. I could not get the lid off! Is there a certain way to remove it? Did not see any instructions as to how this is done. Tried with a rubber jar lid remover, with no luck. Any suggestions? THX

      We just tried this item here at our headquarters. There are some notches around the top of the canister. Simply apply pressure upwards to one of those and the lid seamlessly pops off.